Allow agent location flexibility
Sometimes, accents get in the way of effective communication. By neutralizing accents in real-time, customers understand agents better, wherever they are and however they speak.
Reduce attrition and improve operations
Scale coaching and accelerate speed to proficiency with automated role-play and scoring, based on real-life calls.
Reduce authentication time and risk
Never expose customer PII information to an agent. By processing authentication automatically and securely, customers' data are safe, and agents save a lot of time.
Cognitive Mission Applications
Some of our technologies have defense roots, and can help transform defense and law enforcement tactics.